Lifecycle support.
OEM parts. Maintenance.

Lifecycle support that helps you get the best performance from your furnaces for decades.

Protecting your investment. Advancing its performance.

A furnace is a long-term investment. We are a long-term partner. Our role is to protect that investment, keeping your equipment reliable, efficient and ready to meet changing production needs throughout its working life.

Our support ranges from the urgent to the strategic. This means we are:

1) Here when you need us: supplying original spare parts real fast, carrying out essential maintenance and providing technical support through our 24/7 hotline, remote service and on-site visits.

2) Here for the future: we can help you identify and implement energy and performance-enhancing modernizations, introduce digital solutions and give your teams the practical training they need to get the best from your equipment.

Access parts and expertise

Get fast access to the right parts and people, whether you need urgent technical help or want to strengthen in-house skills - Contact us

Protecting your investment. Advancing its performance.

Lifecycle Support For Customer Needs.

From essential maintenance to performance-enhancing upgrades, we're with you at every stage.

Equipment Modernization

Extend equipment life and improve performance. Retrofit new technology, replace or modernize equipment to improve efficiency, restore performance and extend useful furnace life.

Maintenance & Pro Support Agreements

Manage maintenance scope, timing and cost. Tailored agreements manage the scope, timing and cost of ongoing maintenance and support.

Remote Support

Assess furnace settings and condition remotely. Our Remote Service Kit allows technicians to assess your furnace, settings and condition remotely and diagnose issues faster.

Original Spare Parts

Genuine parts designed for StrikoWestofen equipment. Protect reliability and performance with genuine replacement parts designed for StrikoWestofen equipment.

24-Hour First-Level Support

Immediate first-level technical guidance. Speak to a factory-trained technician for immediate first-level technical guidance.

Digital Solutions

Monitor equipment data and make better decisions. Use connected data and intelligent controls to see what is happening, act sooner and improve day-to-day furnace operation.

Expert Training

Build operator and maintenance confidence. Build operator and maintenance confidence with tailored StrikoMelter and Westomat training.

Energy Efficiency Consulting

Practical recommendations for reducing energy consumption. Turn an on-site furnace inspection into practical recommendations for reducing energy use and improving efficiency.

Need help with your furnace?

Our aftermarket experts are ready to help you minimize downtime, improve performance and extend the life of your equipment.

Talk to an Aftermarket Expert

What do you need help with?

I need a spare part

Genuine OEM parts to protect reliability and performance.

I need technical support

Get expert help with maintenance, troubleshooting and remote service.

I want to upgrade my furnace

Explore modernization, retrofit and energy-efficiency opportunities.

Your existing furnace. More connected.

Use connected data and intelligent controls to see what's happening and make better decisions.

Better-trained teams. Better performance.

Build operator and maintenance confidence with practical training from StrikoWestofen experts.

Global support. Local expertise.

Wherever you operate, StrikoWestofen experts are close to you.

Protecting your investment. Advancing its performance.